Set up your Custos kit

Learn how to use & properly install your devices step by step.

DISCOVER

Before you begin

Check valves

Make sure that you have a ball valve with the correct size handle for device. The valves should be at least one and 1/2 inches above pipe.

Do not power

Do not power the actuator until it’s fully installed.

Don’t test

Do not test or rotate the valve until it is fully installed and calibrated. Complete all installation steps before starting the test.

Before you begin

Close your water main

The handle should be perpendicular to the water pipe. It’s important that your water main is fully closed before you proceed.

Place the Ball Valve Servo over the valve

The clamp fasteners should face the same direction as the valve handle. Check that you have enough space around the valve to attach the clamp fasteners. If you need to, carefully slide them to the sides to attach freely to the pipe.

Align the actuator’s fork with the handle screw and press down firmly so that the fork catches the screw and the clamps grasp the pipe. Tighten the fasteners by turning them clockwise.

Power the actuator and gateway

Connect the actuator with the gateway. Turn clockwise until the sealed cover is fully secure.

Connect the power jack on the included DC adapter with the power cord. Plug the power supply into a standard 120 v socket.

The device will beep and LED will light up green for a sec and start blinking yellow to confirm it’s been powered.

Power the actuator and gateway

Connect the actuator with the gateway. Turn clockwise until the sealed cover is fully secure.

Connect the power jack on the included DC adapter with the power cord. Plug the power supply into a standard 120 v socket.

The device will beep and LED will light up green for a sec and start blinking yellow to confirm it’s been powered.

Tets the actuator

After the calibration is complete, tap the button once to close the valve. Tap a second time to open the water main.

Connect the extension cable

Remove the blue waterproof seal from the connector. Plug in the extension cable to the socket. Make sure it is tightened in and is not loose.

Place the Water Leak Sensors

Place the sensors under the kitchen sink, laundry machine, etc.

Frequently Asked Question

Custos Starter kit package comes with the below items:

Wifi Capsule Gateway x 1

Custos Ball Valve Servo x 1

Custos Wireless Water Detector x 2

Remote Water Detection Probe x 2

Power Adapter x 1

Custos Starter kit package comes with the below items:

Wifi Capsule Gateway x 1

Custos Ball Valve Servo x 1

Custos Wireless Water Detector x 2

Remote Water Detection Probe x 2

Power Adapter x 1

Custos Starter kit package comes with the below items:

Wifi Capsule Gateway x 1

Custos Ball Valve Servo x 1

Custos Wireless Water Detector x 2

Remote Water Detection Probe x 2

Power Adapter x 1

Custos Starter kit package comes with the below items:

Wifi Capsule Gateway x 1

Custos Ball Valve Servo x 1

Custos Wireless Water Detector x 2

Remote Water Detection Probe x 2

Power Adapter x 1

Custos Starter kit package comes with the below items:

Wifi Capsule Gateway x 1

Custos Ball Valve Servo x 1

Custos Wireless Water Detector x 2

Remote Water Detection Probe x 2

Power Adapter x 1

Custos Starter kit package comes with the below items:

Wifi Capsule Gateway x 1

Custos Ball Valve Servo x 1

Custos Wireless Water Detector x 2

Remote Water Detection Probe x 2

Power Adapter x 1

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