Terms and Conditions

Terms and Conditions for CUSTOS
1. Introduction
Welcome to CUSTOS. These terms and conditions outline the rules and regulations for the use of CUSTOS products and services. By purchasing and using CUSTOS products, you agree to comply with and be bound by these terms.

2. Definitions
Company: Refers to CUSTOS, the provider of the products and services.
Customer: Refers to the individual or entity purchasing and using CUSTOS products and services.
Product: Refers to any item sold by CUSTOS, including but not limited to water leak detection devices and shut-off valves.
3. Orders and Payment
Order Placement: Orders can be placed through our website or authorized retailers.
Payment: Full payment is required at the time of purchase. We accept major credit cards, PayPal, and other payment methods as indicated on our website.
Pricing: All prices are listed in USD and are subject to change without notice. Taxes and shipping fees may apply.
4. Shipping and Delivery
Shipping: We ship products to various locations. Shipping options and fees will be provided at checkout.
Delivery Time: Estimated delivery times are
provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.

5. Returns and Refunds
Return Policy: Customers can return products within 30 days of receipt for a full refund, provided the products are in their original condition and packaging.
Refund Process: To initiate a return, contact our customer service team. Refunds will be processed within 14 days of receiving the returned product.
Non-Returnable Items: Custom orders and used products may not be eligible for return.
6. Warranty
Product Warranty: CUSTOS products come with a one-year limited warranty covering manufacturing defects.
Warranty Claims: To make a warranty claim, contact our customer service team with proof of purchase and a description of the issue.
Exclusions: The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
7. Usage and Safety
Installation: Follow the provided instructions for proper installation and usage of CUSTOS products. Improper installation may void the warranty.
Safety Precautions: Use CUSTOS products as intended. Do not attempt to disassemble or modify the products.
Maintenance: Regularly check and maintain the products to ensure they function correctly.
8. Limitation of Liability
Disclaimer: CUSTOS is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
Maximum Liability: The maximum liability of CUSTOS under these terms is limited to the purchase price of the product.
9. Privacy and Data Protection
Data Collection: We collect personal information necessary for processing orders and providing services.
Data Use: Personal information is used in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
Third-Party Services: We may use third-party services to process payments and shipments. These providers have their own privacy policies.
10. Intellectual Property
Ownership: All intellectual property rights in CUSTOS products and materials remain with CUSTOS.
License: Customers are granted a limited, non-transferable license to use the products for personal or commercial use as intended.
11. Governing Law
Jurisdiction: These terms are governed by and construed in accordance with the laws of the state in which CUSTOS operates.
Dispute Resolution: Any disputes arising from these terms shall be resolved through mediation or arbitration in the specified jurisdiction.
12. Changes to Terms
Modifications: CUSTOS reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Notification: Customers will be notified of significant changes to these terms via email or through a notice on our website.
13. Contact Information
Customer Service: For any questions or concerns regarding these terms, please contact our customer service team at admin@custos.us.
By using CUSTOS products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing CUSTOS.

Terms and Conditions for CUSTOS

1. Introduction

Welcome to CUSTOS. These terms and conditions outline the rules and regulations for the use of CUSTOS products and services. By purchasing and using CUSTOS products, you agree to comply with and be bound by these terms.

2. Definitions

Company: Refers to CUSTOS, the provider of the products and services.
Customer: Refers to the individual or entity purchasing and using CUSTOS products and services.
Product: Refers to any item sold by CUSTOS, including but not limited to water leak detection devices and shut-off valves.

3. Orders and Payment

Order Placement: Orders can be placed through our website or authorized retailers.
Payment: Full payment is required at the time of purchase. We accept major credit cards, PayPal, and other payment methods as indicated on our website.
Pricing: All prices are listed in USD and are subject to change without notice. Taxes and shipping fees may apply.

4. Shipping and Delivery

Shipping: We ship products to various locations. Shipping options and fees will be provided at checkout.
Delivery Time: Estimated delivery times are

provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.

5. Returns and Refunds

Return Policy: Customers can return products within 30 days of receipt for a full refund, provided the products are in their original condition and packaging.
Refund Process: To initiate a return, contact our customer service team. Refunds will be processed within 14 days of receiving the returned product.
Non-Returnable Items: Custom orders and used products may not be eligible for return.

6. Warranty

Product Warranty: CUSTOS products come with a one-year limited warranty covering manufacturing defects.
Warranty Claims: To make a warranty claim, contact our customer service team with proof of purchase and a description of the issue.
Exclusions: The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

7. Usage and Safety

Installation: Follow the provided instructions for proper installation and usage of CUSTOS products. Improper installation may void the warranty.
Safety Precautions: Use CUSTOS products as intended. Do not attempt to disassemble or modify the products.
Maintenance: Regularly check and maintain the products to ensure they function correctly.

8. Limitation of Liability

Disclaimer: CUSTOS is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
Maximum Liability: The maximum liability of CUSTOS under these terms is limited to the purchase price of the product.

9. Privacy and Data Protection

Data Collection: We collect personal information necessary for processing orders and providing services.
Data Use: Personal information is used in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
Third-Party Services: We may use third-party services to process payments and shipments. These providers have their own privacy policies.

10. Intellectual Property

Ownership: All intellectual property rights in CUSTOS products and materials remain with CUSTOS.
License: Customers are granted a limited, non-transferable license to use the products for personal or commercial use as intended.

11. Governing Law

Jurisdiction: These terms are governed by and construed in accordance with the laws of the state in which CUSTOS operates.
Dispute Resolution: Any disputes arising from these terms shall be resolved through mediation or arbitration in the specified jurisdiction.

12. Changes to Terms

Modifications: CUSTOS reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Notification: Customers will be notified of significant changes to these terms via email or through a notice on our website.

13. Contact Information

Customer Service: For any questions or concerns regarding these terms, please contact our customer service team at admin@custos.us.

By using CUSTOS products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing CUSTOS.